How to pay?
A: Foreign currency account number of Western Union, MONEY GRAM, Bank transfer,. Please check more on PAYMENT

What should I do if the goods arrives damaged?
A: if your order has been damaged when you receive it, try to take a photograph of the package and express your refusal to accept it. In this case, please contact our customer service as promptly as possible.

Do your company send free samples?
A: We are afraid not. We couldn't send free samples. You are welcome to place a trial order to test the quality of our products.

How long dose it take to deliver the goods to our customers?
A: After your remittance is received and affirmed, it takes 4 days to prepare and 8 days of delivery.

If I want wholesale, can your company give me a discount?
A: Of course we give you a discount upon your order. The more you order: the more discount you will get. If you need more information about our specific discount policy, please contact our customer service by email.

Is the price expressed on your website as US Dollar?
A: Yes, but you can pay by Pounds, Euros with the same value.

Is there any sum or quantity limit?
A: Since larger order can help you save carriage, the minimum sum of your order is 30$. As we know, the less your sum is, the more expensive your freight will be, you are encouraged to place an order of over 30 USD. If it is below 30 USD, the order cannot be submitted.

Whether does the customer need to pay the customs duty?
A: Yes. It is an international convention that the customer has to bear the tariff.

How soon dose your company make the delivery after confirming the remit?
A: The order is usually shipping within 3 workdays. We inform you of the specific time promptly. If you have other questions about this issue, please contact our customer service by email.

Can I pay part of the remit first, and then the rest after receiving the goods?
A: We are afraid not. On the one hand, divided payment will only increase unnecessary expend for you. On the other hand, we are a company with a good reputation established around the world. If you are not so confident in shopping at our store, you are suggested to place a small order for the first time. After you confirm our credit, we may set up long-term cooperation with each other.

How much does shipping cost?
You can see the freight fee appearing when you check out.
How long does it take the bag to arrive from the time I order
We will arrange to deliver your order within 3 days after the payment are confirmed to be received. Normally, you can receive your order within 5-8 business days once it is shipped out. We will email you the tracking No. to follow up.

Will i have problem with customs?
We have many years experience in shipping replicas worldwide. We guarantee that the items will be sent to you directly. We can let our replicas pass the customs safely by our special way.

Who pays for the sale duty?
We will charge the sale duty for an international order.Import duties and taxes, which are the responsibility of the customer. Please contact your local customs office for details.

Can i refund if I am not satisfied with your items?
Yes, all our products come with an extensive 7 Days Money-Back Guarantee during which you can return the handbag for a refund. Please refer to "Guarantee"for the detailed specification.

I have seen other websites that offer some of your products for cheaper, why are yours more expensive?
The price of the products depends on the quality; many websites will carry lower quality products and sell them for cheaper, but they tend to break quickly. We pride ourselves in only selling products we stand behind 100%

Where are the products made?
We set up our own factory in Asia to make the products, we import material from Europe, Korea, Taiwan & Hong Kong to guarantee the quality.

What is your minimum order requirement?
There is no minimum order limited, but if these items total value per order over US$800, you will share prices discount.

Is the picture posted on wholesale-order.com the same as I will receive?
95% pictures are shooted on the real products, We guarantee you will receive the same or better quality products.

How do you ship the orders to our country?
We make shipment by express carrier, air carrier or sea shipper according to the amount of order. Please refer to the shipping section.

I have read everything in your FAQ,but still cant find the answer to my questions?
It's pretty easy, just contact our customer service by email wholesale@wholesale-order.com, we will reply you as soon as possible.

How to order?
Please sign up our member, you may direct "BuyNow" button to purchase in our website, The shopping system can help you automatically to complete purchase, and computation the order total, shipping fee,discount,etc..

Wholesale purchase:
If you login our wholesale member, you can share wholesale price, the wholesale price is cheaper than the retail price. Each order lowest total is above 6 pcs.